Shipping policy
At Oura.pk, we are committed to delivering your orders quickly and safely across Pakistan.
🚚 Delivery Areas
We deliver nationwide to all major cities and towns across Pakistan through trusted courier partners.
⏳ Delivery Time
- Processing Time: 1 Business Day
- Estimated Delivery: 2–5 Business Days
Delivery may take slightly longer during public holidays, sales, or due to unforeseen courier delays.
💳 Cash on Delivery (COD)
- Cash on Delivery is available all over Pakistan.
- Please ensure someone is available to receive the parcel.
- Keep the exact cash amount ready for a smooth delivery.
📞 Order Confirmation
To prevent fake orders, our team may contact you via call or WhatsApp before dispatching your order. Orders that cannot be confirmed may be cancelled.
🚛 Shipping Charges
- Free Delivery on orders above Rs. 2,500.
- A standard shipping fee applies to orders below this amount (if applicable).
📦 Failed Deliveries
If the courier is unable to deliver because the customer is unavailable or provides an incorrect address or phone number, the order may be returned to us. Re-shipping charges may apply.
📝 Address Accuracy
Please ensure your shipping address, contact number, and recipient details are correct before placing your order. Oura.pk is not responsible for delays caused by incorrect information.
📩 Need Help?
If you have any questions regarding your order or shipping, feel free to contact our customer support team via WhatsApp, Email, or our social media channels.